General Dynamics (NYSE:GD) | Customers & Markets

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Customers



General Dynamics' primary customer is the U.S. Department of Defense (DoD). The company also contracts with other U.S. government customers, including the intelligence community, the Departments of Homeland Security and Health and Human Services and first-responder agencies.

General Dynamics' direct revenues from the DoD were $14.5 billion in 2014, $15.4 billion in 2013, $17.2 billion in 2012, $19.2 billion in 2011, and $20.4 billion in 2010. This represented approximately 47% of total revenues in 2014, 50% in 2013, 55% in 2012, 59% in 2011, and 63% in 2010.

General Dynamics' direct revenues from all U.S. government agencies including Foreign Military Sales (FMS) were $18.0 billion in 2014, $19.3 billion in 2013, $20.8 billion in 2012, $22.6 billion in 2011, and $23.3 billion in 2010. This represented approximately 58% of total revenues in 2014, 62% in 2013, 66% in 2012, 69% in 2011, and 72% in 2010.

General Dynamics' direct revenues from government and commercial customers outside the United States were $7.6 billion in 2014, $6.4 billion in 2013, $6.5 billion in 2012, $6.3 billion in 2011, and $6.0 billion in 2010. This represented approximately 25% of total revenues in 2014, 20% in 2013, 21% in 2012, 19% in 2011, and 18% in 2010.

General Dynamics' U.S. commercial revenues were $5.3 billion in 2014, $5.6 billion in 2013, $4.2 billion in 2012, $3.8 billion in 2011, and $3.2 billion in 2010. This represented approximately 17%, 18%, 13%, 12%, and 10% of total revenues in 2014, 2013, 2012, 2011, and 2010, respectively. The majority of these revenues were for business-jet aircraft and services where General Dynamics' customer base consists of individuals and public and privately held companies across a wide range of industries.

General Dynamics conducts business with government customers around the world with operations in Australia, Canada, Germany, Mexico, Spain, Switzerland and the United Kingdom. General Dynamics' non-U.S. defense subsidiaries are committed to maintaining long-term relationships with their respective governments and have distinguished themselves as principal regional suppliers and employers.

General Dynamics' international commercial business consists primarily of business-jet aircraft exports and worldwide aircraft services. The market for business-jet aircraft and related services outside North America has expanded significantly in recent years, particularly in emerging markets. While the installed base of aircraft is concentrated in North America, orders from international customers represent a growing segment of General Dynamics' aircraft business with approximately 60%, 65%, 60% and 65% of the total backlog in 2014, 2013, 2012 and 2011.

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